Family Suite Hotel, Hanoi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

39B Hang Hanh Street, Hanoi, Vietnam

Family Suite Hotel offers 3-star accommodations in Hoan Kiem, featuring air-conditioned rooms with modern amenities and family-friendly facilities. Notable for its proximity to local attractions, this Hanoi hotel includes free WiFi and a paid airport shuttle service.

Rooms & Amenities

Rooms at Family Suite Hotel are designed for comfort, featuring air conditioning, soundproof walls, a flat-screen TV with cable channels, and a minibar. Guests can choose from family rooms or suites, some equipped with balconies and city views.

Dining & Nearby Options

Dining options near Family Suite Hotel include Rainbow Restaurant just 0 miles away, Madam Yen Restaurant at 0.2 miles, and Pizza 4P's Bao Khanh Alley also at 0 miles. Nearby cafes like The Note Coffee and Loft Stop Cafe add to the variety of dining experiences.

Services & Local Area

Family Suite Hotel features services such as express check-in and check-out, currency exchange, and a tour desk for guest convenience. Popular points of interest like Hoan Kiem Lake, the Vietnam Fine Arts Museum, and the Hanoi Opera House are within walking distance.

Transportation & Connectivity

Transportation options include Bo Ho bus station, just a 4-minute walk away, and Sapa Express bus station located 8 minutes from the hotel. The nearest airport is Noi Bai International Airport, accessible via the paid airport shuttle service available at the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Suite

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Deluxe Family Suite

Max:

2 persons

39 m²

Bed options:

2 Queen Size Beds

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Hanoi1000 ft

Airports

Noi Bai International (HAN) 16.8 mi

Cat Bi International (HPH) 73.5 mi

Train

Ha Noi Railway station4300 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Rooms

Our family room was incredibly spacious, fitting my family of four comfortably. We had two huge king-size beds, a couch, and an office table, providing us with ample space to move around without feeling cramped. It was just as advertised, and the daily cleaning was a nice touch!

Ernest123. USA, 2024-01-15Read full review on

Comfortable Bathrooms

The bathroom was surprisingly large and well-equipped with reliable hot water for showers. Everything was clean, making it a pleasant experience each time we used it. They even provided toiletries and clean towels daily, which was very convenient!

Harry86. UK, 2024-02-28Read full review on

Fantastic Local Dining

While there was no restaurant on-site, the area surrounding the hotel had very nice dining options. We loved that there was a great Italian restaurant right across the street. We dined there multiple times because the food was so good, especially the pasta with local crab!

Curtis_L. Canada, 2024-03-10Read full review on

Comfy Beds

The beds and pillows were exceptionally comfortable, which is so important after a long day of exploring. It was a delight to return to such cozy accommodations each night. We truly felt well-rested during our stay!

DavidTravel. Australia, 2024-04-18Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cribs
Playpen

Spa & Leisure

Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

39B Hang Hanh Street, Hanoi, Vietnam

Map view

39B Hang Hanh Street, Hanoi, Vietnam

City landmarks

Museums

Hoa Lo Prison

3400 ft

Museums

Vietnam Military History Museum

1.0 mi

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.6 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.3 mi

Museums

Vietnamese Women's Museum

3500 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

2100 ft

Museums

Vietnam National Museum of History

4800 ft

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

2400 ft

Castle

Thang Long Imperial Citadel

1.2 mi

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

3300 ft

Tran Nhat Duat Street

Long Bien Bridge

1.3 mi

Broadway Theatre

Opera House

4400 ft

Pagoda

One Pillar Pagoda

1.5 mi

Monuments and Landmarks

Hanoi Flag Tower

1.0 mi

Pagoda

Tran Quoc Pagoda

1.4 mi

Museums

Vietnam Fine Arts Museum

1.1 mi

87 Ma May Street Hoan Kiem District

Ancient House

2300 ft

Mall

Trang Tien Plaza

3000 ft

Events

Friendship Cultural Palace

4700 ft

73 Quan Su St

Quan Su Pagoda

4200 ft

French Quarter

3500 ft

Square

Ba Dinh Square

1.6 mi

Parks

Lenin Park

1.0 mi

Church

Cua Bac Church

1.3 mi

Nearby

Church

Saint Joseph Cathedral

1700 ft

Libraries

Hoan Kiem Lake

1500 ft

Hang Duong

Hanoi Night Market

1400 ft

Lake of the Restored Sword

1300 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1400 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1100 ft

Restaurants

Banh Mi 25

2300 ft

25 Hang Ca Street Hoan Kiem District

Pho 10

1700 ft

10 Ly Quoc Su Street corner of Chan Cam St

Hong Hoai's Restaurant

2100 ft

20 Bat Dan Hang Bo

The Note Coffee

600 ft

64 Luong Van Can

Pho Bo Mau Dich

400 ft

01 Bao Khanh

Cafe Nhan

100 ft

39D Hang Hanh

Met Vietnamese Restaurant

1000 ft

29 Hang Trong Hoan Kiem

Cafe Pho Co

800 ft

11 Hang Gai (4th floor) Access through a silk shop on street frontage

Quan Que Restaurant

400 ft

16 Bao Khanh

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

8.6

Location

9.8

Service

7.4

Dining

5.4

United States of America, February 2025

8.2/10

I had a lovely stay at this hotel! The rooms were spotlessly clean and had a nice touch of comfort, especially with the air conditioning keeping things cool. The location was perfect, right in the heart of the old quarter with easy access to some fantastic local eateries. However, the dining options could have been better during breakfast. Overall, it was great value for money, but there’s some room for improvement in the breakfast offerings.

Rooms

9.0

The rooms were immaculate, comfortable, and featured a well-functioning air conditioning system.

Service

8.0

The service was quite attentive, with friendly staff always willing to help.

Location

10.0

The hotel was incredibly convenient, nestled in the old quarter and close to many restaurants and bars.

Dining

5.0

Breakfast could use some variety, as the options were somewhat limited.

Facilities

8.0

The overall facilities were well-maintained, contributing to a comfortable stay.

Robert

United States of America, January 2025

8.0/10

My stay at this hotel was quite nice overall! The location is fantastic, right in the heart of the old town of Hanoi, making it easy to explore. The rooms were incredibly comfortable with cold air conditioning and a lovely balcony. However, the dining options were a bit limited, and I think they could enhance that aspect. Despite this, I found the value for money was pretty good, especially given the comfort level of the rooms.

Rooms

9.0

The rooms were clean, spacious, and featured comfy beds, along with refreshing air conditioning and a nice balcony to relax on.

Service

7.0

The service was decent, but I felt it could have been a bit more attentive, especially during busy hours.

Location

10.0

This hotel is conveniently located close to many restaurants and bars, right in the middle of everything in the old town.

Dining

6.0

While the dining experience included some fresh fish options, I did wish there were more variety during breakfast.

Facilities

8.0

The basic facilities were adequate, providing what was needed for a comfortable stay.

Steve

United States of America, November 2024

7.4/10

I had a wonderful stay at this hotel that was simply perfect for my needs. The rooms were clean and comfortable with fantastic air conditioning, which made it easy to relax. I especially loved the balcony view in the evenings! The housekeeping service was prompt, although there were times I wished I had more dining choices. While the price was reasonable for what I got, I found the Wi-Fi charges a little unfair. Overall, it was good value for money, though there are a few areas that could improve.

Rooms

9.0

The rooms were clean, comfortable, and had fantastic air conditioning. The balcony added a lovely touch for enjoying the view.

Service

7.0

Housekeeping was efficient, but I would have liked more dining options available during my stay.

Location

10.0

The hotel is located right in the old town, just around the corner from a beautiful lake and many great restaurants.

Dining

5.0

I found the dining experience to be a bit lacking, as I was hoping for more variety in breakfast options.

Facilities

6.0

Facilities were decent but could use some updates, especially in the dining area.

Paul

United States of America, September 2024

7.2/10

I had a pleasant stay at this hotel, thanks to its amazing location right by the lake and close to several eateries. The room was clean and cozy, but I expected a bit more comfort from the bed. The service was mostly good, though I faced some delays with room service. The dining options were decent, but could definitely use a bit more variety. Overall, I found it to be good value for money, though there were a couple of hiccups during my stay.

Rooms

7.0

The room was clean and cozy, but the bed could have been a bit more comfortable.

Service

7.0

The service was mostly good, although I encountered some delays with room service.

Location

9.0

The hotel is perfectly located right by the lake and close to various eateries and attractions.

Dining

6.0

The dining options were decent, but I felt they could use more variety.

Facilities

7.0

The hotel had satisfactory facilities overall.

Trevor

United States of America, August 2024

7.8/10

I had a wonderful stay at this hotel! The rooms were clean, comfortable, and had cold air conditioning, making it easy to relax after a long day. The location was perfect, right in the heart of the old town, close to many restaurants and bars, but I did find the dining options a bit lacking for breakfast. Overall, the value was great for what I got, but I wish the dining experience had more variety.

Rooms

9.0

The rooms were clean, comfy, and had cold air conditioning, plus a lovely balcony to enjoy the view.

Service

8.0

The service was quite good, with helpful staff always available to assist.

Location

10.0

Location wise, it couldn't be better—right in the heart of the old town and near the lake, offering a nice break from the city's chaos.

Dining

5.0

While the food quality was decent, the options during breakfast were limited and could use improvement.